Contact

The most useful thing you can send us is a correction. One address handles everything.

Email

We read every message. We cannot promise a personal reply to all of them, but anything that points to an error on the site is checked.

Things worth telling us

A figure that has changed. A welcome offer, a wagering multiplier or a minimum deposit that no longer matches the casino’s terms. Tell us which casino and what you saw.
Something missing from the terms. If a site’s bonus or withdrawal terms are not what our page suggests, we want to know.
Press and other enquiries. Same address; please say what it is about in the subject line.

What we cannot do

We are not a casino and cannot see your account. If a withdrawal is stuck, the operator’s live chat is the place to go; ask whether the request is with payments or with security, because they are different teams.

We cannot recover money, reopen accounts, settle a dispute or reverse a self-exclusion. If gambling is causing you harm, our responsible gambling page lists free help that is open around the clock.